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Post by K'Sennia Visitor on Jul 18, 2018 23:34:08 GMT
I thought it might be fun and possibly educational to have a discussion on various publishing/marketing tactics and to decide whether they are black hat or white hat. To those unfamiliar with those terms, Black Hat is a term for anything that skirts or bulldozes over the rules and White Hat is playing within the rules. It's not always about just rules though. Rules are generally implemented as a way to benefit people and keep them from getting hurt. Not all rules are good or necessary, of course, which I think is where we get into grey hat territory, where peeps might not be exactly following the rules, or even the spirit of the rules, but they aren't doing anything to hurt anyone. Or so they believe. So here are some scenarios - are they black hat, white hat, or grey?
1. Is asking family members or close friends to buy your book even if you know they aren't really interested - Black, White, or Grey?
I think this one is grey hat. They're not genuine sales, but as long as you don't threaten, or bribe, or compensate them for their purchase, and they purchase, not read in KU - then it's not a huge deal. But still grey.
2. Is asking family members and close friends to review your book - Black, White, or Grey?
You really shouldn't ask family members or close friends to review your book. If they really want to, ask them to do it on Goodreads or their blog or on Social Media, rather than amazon because amazon will remove them if they find out. Also, in their review they should disclose their relationship to you. If you're asking them to review on amazon and not disclosing the relationship that is Black Hat.
3. Is kicking ARC reviewers off your ARC Team if they don't review or if they leave a bad review - Black, White, or Grey?
ARC Teams and Reviewer Groups are White Hat with tendencies to slide over into grey hat territory, IMO, unless the group is run so that peeps can get new books whether they review or not, and their leaving a positive or negative review doesn't change their status. But if they know they'll get kicked out for not leaving positive reviews then of course they will review positively, even if they didn't like your book that much. Of course, if they really hate your books they won't want them anymore, so that's probably not a huge issue.
4. Is reviewing another author's book in exchange for their reviewing yours - Black, White, or Grey?
This is grey hat if it's just one or two times. Black hat if you join an FB group and everyone inside is reviewing everyone's books and not even reading them, just to get positive reviews on their own books.
5. Is gifting your book to a poor friend who really wants to support you, in exchange for a review - Black, White, or Grey?
Gifting a book to a friend who can't afford it, is White Hat, I think, because it is allowed in the TOS. Gifting 50 books to 50 random peeps who like your FB Page and asking them to page through it in KU is Black Hat.
6. Is using free pics you found on sites like Wikimedia commons and just trusting that they're legal to use - Black, White, or Grey?
I've actually done this one, and then I found out a couple were not kosher, so I would say this is definitely grey hat which could easily slide into Black if you start doing it on purpose, or don't take your covers down immediately when you realize you don't have the rights to your cover images. The White Hat option is to always buy your images from legit stock image sites where you know you own the rights to use them.
7. Is having a contest for your ARC Team/Street Team as a thank you for their loyal support - Black, White, or Grey?
This one could be White Hat, as long as you don't ask them to buy or review anything to enter the contest. If you start using these contests as incentives to review or join then it becomes Black Hat.
What do you think? Do you agree with my assessments? Why or why not? Do you have anything to add to the list? Reply to this thread and let me know!
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Post by AvaTar on Jul 19, 2018 2:31:55 GMT
I keep it simple. No ARCs whatsoever (blackhat). No family/friend reviews period (blackhat). No author review swaps period (blackhat). No free pics (cheesy).
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Post by thanos on Jul 19, 2018 3:37:32 GMT
I think this question is trickier than it seems at first. Because amazon polices their store so poorly it gets confusing what's ethical and what isn't. If everyone is speeding, is it wrong to speed?
To me:
Blackhat - artificial manipulation of the system (ie. bots and author circles). These "things" aren't reading the books, they are merely borrowing them to bump rank or leaving reviews in exchange for reviews (or some form of compensation). The tactics are 100% geared toward using "non readers" to manipulate zon's system.
Grey hat - incentivized purchases and reviews fall into this category. It's scummy, but it's a fairly regular practice in the product world. These tactics involve generating readers who actually read the book and choose book A over B because there was something "more" in it for them to choose A. Check out home depot's site and you'll see TONS of dishwashers and other appliances where it states the review was given as part of a promotion. The issue with zon is they don't have any mechanisms that allow people to identify a review as having "strings attached". Or they allow strings attached (ie. vine system) but only if they do it (which makes no sense).
White hat - Just straight up marketing and sales. But I'll add here that I'll never understand zon's "family and friends" restrictions. Ironically, family and friends seem to be the HARDEST people to get to leave reviews (don't ask me why). I get that zon feels there's a bias there and hence the review isn't "legit". But let's be real, how many "friends and family" do people have? I got no problem with a book being padded with 5 good reviews (good luck getting family to do that anyway)... especially if they have read the book. My issue is when you have 100 fake reviews. But honestly, even then, the fake reviews would easily be offset by real negative reviews. I think the fake reviews become a bigger issue for high priced products like tv's and stuff... it just so happens that zon has a single review policy for all products.
The longer I'm in this game the more it becomes clear to me that the black/grey/white hats are irrelevant. It's amazon itself that create a store that almost demands that you cheat. Borrow bumps for rank incentivized 90% of all this silliness we've seen going on. Everyone is out to "beat" the amazon algo. On the product side you see something similar, where people sell a product cheap, generate reviews, then jack up the price... and people who got something for $10 will review it very differently than the ones who paid $40. But because amazon doesn't care about any of this, it goes on because it helps sell product A over B.
So the issue isn't other authors or the unscrupulous tactics some of them use, it's that amazon rewards them for using said tactics when they VERY easily could prevent the benefits from occurring. Drop "borrow bumps" and give the rank bump based on say 300 KENP pages = 1 sale and you'd eradicate 90% of the issue right there.
When you strip amazon down to its core it is PROMOTING poor quality books and SUPPRESSING high-quality books. Amazon wants the content mills and the AMS big spenders... both of which tend to supplement their efforts with grey/black hat tactics (since they tend to start off with deep pockets... these are business people more than they are authors). There are LOTS of really great books that are simmering under the various charts that zon could easily give some visibility to, but which they intentionally do not. Because let's face facts, writing a really great book takes time. And zon isn't particularly interested in authors who are selling/releasing 1 or 2 books a year, they want authors (content mills) that are releasing a book every two weeks. More books, more revenue. Or in KU's case, more books equals constantly fresh content.
I strongly disagree with their attitude towards books, but what can you do, it is what it is.
I think a lot of people fail to allow for the possibility that zon is attracting exactly the type of authors it wants. The fact that those same authors then have to cheat to compete with each other (as there are too many of them, creating a saturated market) is an unexpected consequence (although it shouldn't have been).
Zon isn't about quality publishing, it's about fast and dirty pulp fiction... and it's that way intentionally, not by accident. The cheaters didn't create this, zon did.
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Post by K'Sennia Visitor on Jul 19, 2018 17:12:07 GMT
I think this question is trickier than it seems at first. Because amazon polices their store so poorly it gets confusing what's ethical and what isn't. If everyone is speeding, is it wrong to speed? To me: Blackhat - artificial manipulation of the system (ie. bots and author circles). These "things" aren't reading the books, they are merely borrowing them to bump rank or leaving reviews in exchange for reviews (or some form of compensation). The tactics are 100% geared toward using "non readers" to manipulate zon's system. Grey hat - incentivized purchases and reviews fall into this category. It's scummy, but it's a fairly regular practice in the product world. These tactics involve generating readers who actually read the book and choose book A over B because there was something "more" in it for them to choose A. Check out home depot's site and you'll see TONS of dishwashers and other appliances where it states the review was given as part of a promotion. The issue with zon is they don't have any mechanisms that allow people to identify a review as having "strings attached". Or they allow strings attached (ie. vine system) but only if they do it (which makes no sense). White hat - Just straight up marketing and sales. But I'll add here that I'll never understand zon's "family and friends" restrictions. Ironically, family and friends seem to be the HARDEST people to get to leave reviews (don't ask me why). I get that zon feels there's a bias there and hence the review isn't "legit". But let's be real, how many "friends and family" do people have? I got no problem with a book being padded with 5 good reviews (good luck getting family to do that anyway)... especially if they have read the book. My issue is when you have 100 fake reviews. But honestly, even then, the fake reviews would easily be offset by real negative reviews. I think the fake reviews become a bigger issue for high priced products like tv's and stuff... it just so happens that zon has a single review policy for all products. The longer I'm in this game the more it becomes clear to me that the black/grey/white hats are irrelevant. It's amazon itself that create a store that almost demands that you cheat. Borrow bumps for rank incentivized 90% of all this silliness we've seen going on. Everyone is out to "beat" the amazon algo. On the product side you see something similar, where people sell a product cheap, generate reviews, then jack up the price... and people who got something for $10 will review it very differently than the ones who paid $40. But because amazon doesn't care about any of this, it goes on because it helps sell product A over B. So the issue isn't other authors or the unscrupulous tactics some of them use, it's that amazon rewards them for using said tactics when they VERY easily could prevent the benefits from occurring. Drop "borrow bumps" and give the rank bump based on say 300 KENP pages = 1 sale and you'd eradicate 90% of the issue right there. When you strip amazon down to its core it is PROMOTING poor quality books and SUPPRESSING high-quality books. Amazon wants the content mills and the AMS big spenders... both of which tend to supplement their efforts with grey/black hat tactics (since they tend to start off with deep pockets... these are business people more than they are authors). There are LOTS of really great books that are simmering under the various charts that zon could easily give some visibility to, but which they intentionally do not. Because let's face facts, writing a really great book takes time. And zon isn't particularly interested in authors who are selling/releasing 1 or 2 books a year, they want authors (content mills) that are releasing a book every two weeks. More books, more revenue. Or in KU's case, more books equals constantly fresh content. I strongly disagree with their attitude towards books, but what can you do, it is what it is. I think a lot of people fail to allow for the possibility that zon is attracting exactly the type of authors it wants. The fact that those same authors then have to cheat to compete with each other (as there are too many of them, creating a saturated market) is an unexpected consequence (although it shouldn't have been). Zon isn't about quality publishing, it's about fast and dirty pulp fiction... and it's that way intentionally, not by accident. The cheaters didn't create this, zon did. I don't think your morality can be determined by what other people do. Sure, you could use social proof and voting to determine what you feel is moral, and if that works for you, then cool. But we all have to determine for ourselves what we're going to base our moral code on, and then judge these questions against that framework. I do agree that amazon doesn't help themselves by being vague and wishy-washy, and inconsistent. There are so many things that they could do better. They could have an adult's only store, which you enter through an agreement button saying you're 18 and agree to see adult content. And they should allow parental controls so that parents who share their kindles with their kids or who buy kids their own kindles should be able to lock it so that the kids can't get to the store accidentally or without permission. Then inside the store they could sell everything but pedo, and make it really easy for shoppers to find what they want. They could spell out the TOS completely clear, not allow collections in KU, period, and start paying by borrow again instead of pages read (which they can't count anyway). Any book under 20,000 words gets 99 cents. Under 40,000 gets 1.99. Over 40,000 gets 2.99. No all star bonuses. Borrows have their own separate pop list. I feel like this would care of a ton of the stuffing/KU problems, and if they allowed peeps to be in KU and be wide the big authors prolly wouldn't leave the program.
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Post by thanos on Jul 20, 2018 0:14:19 GMT
Yep. just for context you can't get any cleaner than me I've literally done nothing that could ever be seen as even grey hat. But that's tied to my philosophy that I don't want "fake success". If I write something my goal is that its readable for life, not just 3 months. So my view of publishing is very different than the content mills. Also, i want to know if I suck so that I don't waste my time chasing failure. I think with amazon we've gone past the point of being able to talk about ethics anymore simply because they, themselves, are unethical. Maybe they have reasons for page cuts and bans and KENP calculations and pushing their own imprints and various other things... or maybe they don't. What I do know is that there are very simple and easy steps they could take to stomp out a ton of the games that go on, but they don't. I don't agree with grey and black hat tactics, but I can also understand how authors end up there because of how amazon set up and runs their store. My emotional brain is of the view that the hatters are scheming dicks, but my logical brain is of the view that if you set up a store to attract scheming dicks then it's no surprise when you get them. I put almost all of this mess on amazon.
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Post by possiblyderanged on Jul 20, 2018 1:48:01 GMT
Yes.
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Post by everydayheroine on Jul 20, 2018 22:48:48 GMT
Yep. just for context you can't get any cleaner than me I've literally done nothing that could ever be seen as even grey hat. But that's tied to my philosophy that I don't want "fake success". If I write something my goal is that its readable for life, not just 3 months. So my view of publishing is very different than the content mills. Same. If I do things the honest way, at least I know my success is mine. I've earned it. That sure feels good.
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downtown
Smut Slingers
Smutslinger
The less better half of a two person publishing team
Posts: 57
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Post by downtown on Jul 20, 2018 23:22:44 GMT
I keep it simple. No ARCs whatsoever (blackhat). No family/friend reviews period (blackhat). No author review swaps period (blackhat). No free pics (cheesy). That's about the strictest interpretation of blackhat I've ever seen. Why do you consider ARC's to be blackhat?
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Post by possiblyderanged on Jul 21, 2018 17:08:05 GMT
Some people use ARC teams to get positive reviews quickly and exclusively. Like, you have to leave a positive review, or we'll be mean to you. There's so much nasty business going on that it makes the honest folks disappear and all you see is the cheaters. I've seen people post about street teams the same way, how they're used to basically wipe out their competition, and those members get goodies to do it (free books, free stuff, special status in the group and so on).
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