Post by K'Sennia Visitor on Feb 25, 2019 18:14:50 GMT
Hello,
As a valued KDP publisher, we're including you in an invite-only release of our new eBook Quality Issues Dashboard. Starting today, this dashboard is the way we'll communicate alerts about your eBooks' quality issues.
What's new:
If you have quality issues to review, you'll see a yellow bar with a link to the Dashboard at the top of your KDP Bookshelf. On your Dashboard, you can see all issues for all your titles and fix them. For any new suppression or quality warnings, we'll send you an alert email as soon as possible. You'll receive a weekly notification email for any open quality issues, and will no longer have to manage individual emails for each eBook.
What’s not changing for you:
The information we provide to understand and locate quality issues. The options to resolve each issue. You can still contact KDP Customer Support for any questions or to follow-up on an open issue.
To learn more about the eBook Quality Dashboard, check our Help page: kdp.amazon.com/help/topic/GWCUU33VBJHFSRYN
Best,
Kindle Direct Publishing
If you click on the link it says:
eBook Quality Dashboard
To make it easier to manage alerts about your eBooks' quality issues, we've created the eBook Quality Dashboard. On your Dashboard, you can see all issues for all your titles and fix them.
To learn about the issues we see most frequently, see the Guide to Kindle Content Quality.
How it works
If we find a quality issue in your eBook or a customer reports one, we'll send you an email directing you to your eBook Quality Dashboard, where you'll get a detailed view of all individual issues. (You can also access the eBook Quality Dashboard by going to your Bookshelf.) The Dashboard lets you filter by attributes like:
Title
Author
Status (e.g., suppressed, warning)
Issue type (e.g., eBook content, metadata)
When you find the titles with the reported issues, you'll see the individual issues (e.g., image quality, typo, formatting), as well as notes and suggested updates (e.g., image is blurry, change "ad" to "and").
After you've reviewed the issues, you tell us that you're going to fix them or that they're not an issue by clicking one of three buttons: 1) I will fix, 2) Not an issue, or 3) Cannot fix. You don't have to fix all issues at once; you can fix one, a few, or all in one session. It's up to you.
When would I click "Not an issue" or "Cannot fix"?
After you click I will fix, upload your revised files through the normal process by selecting Edit eBook Content on the title in your Bookshelf. We'll review within two days.
To track review status, you can filter by the tabs listed below. The tabs correspond to the review steps:
Review these issues. We're waiting for you to tell us you're fixing the issues or that they're not issues.
Make corrections. You've told us you'll fix the issues and will upload the revised files, but you haven't uploaded them yet.
Under review by Amazon. You've uploaded the revised file and we're checking the new content.
Resolved. We've verified that you've fixed the issues. Learn more about notifying customers about eBook updates.
If you want to change your response or ask a question about an issue, you can click More Options to let us know.
Note: Until all issues are resolved, you'll receive an email a week pointing you to the Dashboard.
↑ Top
Personal information
The Dashboard isn’t designed to store personal information, such as email addresses, phone numbers, credit card numbers. If you enter personal information in the Internal Notes or Comments fields, the Dashboard will ask you to remove it when you submit your response. If you don’t remove the information, the Dashboard will automatically remove it when you submit your response.
